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Delphi Thermal of Lockport

Delphi Case Study

Delphi Thermal of Lockport is a supplier of vehicle electronics, transportation components and other electronic technology, and depends on a network of automotive supply companies to remain competitive. Recognizing that removing wasted actions and focusing on value-added activities are key to a company’s well-being and success, Delphi partnered with TCIE to provide comprehensive Lean training to 16 regional automotive suppliers with Empire State Development funding.


  • Delivered content development, classroom training, on-site workshop facilitation and grant administration for a two-year “Delphi Supplier Training Consortium” program.
  • 250 employees were involved in at least one of the following:
    • An introduction to Lean concepts
    • Assessment workshops composed of gap analysis and Lean planning techniques
    • Workplace organization
    • Onsite Kaizen workshops involving Lean tool implementation


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