Operational Excellence

Operational Excellence

Open the portal to a world-class status that’s worthy of Baldrige Program praise. Our holistic approach directs organizations of every industry and size toward stellar business performance, maximum efficiency and effectiveness, and the universal alignment of functions and common goals. Concentrating on enterprise-wide performance improvement solutions, which are data-driven and evidence-based, leads to measurable gains. With this approach, UB TCIE clients experience bottom- and top-line growth by serving their customers better, faster and cheaper than the competition. Operational Excellence is a powerful avenue to cultivating competitive advantage.

  • Improving the Girl Scout Experience
    Case Study:
    Girl Scouts

    Business Process Mapping:
    Improving the Girl Scout Experience

  • Improving New York’s Mental Health System
    Case Study:
    NYSOMH

    Six Sigma: Improving New York’s
    Mental Health System